Play responsibly at crikxs
crikxs believes that gaming is for fun — not for burden. Our safety tools and support systems help you build healthy and mindful gaming habits.
Why is responsible gaming important?
Online gaming and betting, when enjoyed properly, can be a great form of entertainment. However, in some cases it can become a habit and have a negative impact on your personal, family, and financial life. crikxs places the protection of players in Bangladesh as its highest priority.
Our responsible gaming policy ensures that every player can enjoy themselves within their own limits. We provide a range of self-regulation tools, information resources, and 24/7 support so you are always in control.
crikxs strictly prohibits anyone under the age of 21 from using the platform. Age verification is mandatory for every account registration. No underage person can register on crikxs.
Gaming should never be seen as a source of income or a solution to financial problems. Always play with money that you can afford to lose without affecting your daily life.
Decide in advance how long you will spend gaming each day. Take a break when your time is up and shift your focus to other activities.
If you feel something is going wrong, contact our 24/7 live chat or email us. Our team is always here for you.
Stay in control of your gaming
crikxs provides several powerful tools to help you ensure safe and mindful gaming.
Set Deposit Limits
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it will not be changed without your request. It is a simple way to enjoy gaming within your budget.
Time-Out Feature
If you feel you need a short break, you can take a time-out for anywhere between 24 hours and 30 days. During this period you will not be able to log in to your account or place any bets.
Self-Exclusion
If you feel gaming is becoming a problem, apply for self-exclusion. You can choose to deactivate your account for 6 months or permanently. All promotional communications will stop during this period.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given time period. When that limit is reached, the system will automatically alert you and pause your gaming.
24/7 Support
Contact our Bengali-speaking live chat team at any time for questions or concerns about responsible gaming. We are ready to help you without judgment.
Minor Protection
crikxs strictly enforces the 21+ age limit. If there are children or teenagers in your household, use parental control software on your device and keep your account details secure.
Signs of problematic gaming
If any of the signs below appear, take a break immediately and contact us.
- You are spending beyond your set budget and placing more bets to try to recover lost money
- You are prioritising gaming over family, friends, or work
- You have tried to stop gaming but cannot, or feel uncomfortable when you try
- You are borrowing money for gaming or spending money without your family's knowledge
- Gaming is affecting your sleep, eating, or ability to focus on work
- You are lying or keeping secrets about your gaming
Tips for staying safe
Following these simple habits will keep gaming enjoyable at all times.
Set a budget
Decide how much you will spend each session before you start. Use the deposit limit tool to set that amount on your account.
Set a time limit
Decide the maximum amount of time you will spend gaming and set an alarm or reminder. Taking regular breaks is important.
Do not bet on impulse
Avoid gaming when you are angry, frustrated, or under the influence of alcohol. Clear-headed decisions are more mindful decisions.
See gaming as entertainment
Remember this is entertainment — not a way to earn money. Treat every bet as a possible expense, not a possible income, and play with that mindset.
The 21+ rule is strictly enforced
The crikxs platform is for players aged 21 and above only. A national identity card or other government-issued ID is verified at registration. If an underage person is found to be playing, their account will be closed immediately.
If other members of your household use your device, please log out of your crikxs account and keep your password secure.
How to apply?
Follow just three steps to apply for self-exclusion:
Contact live chat
Let our 24/7 Bengali live chat know that you wish to self-exclude.
Choose a duration
Select the period that suits you — 6 months, 1 year, or permanent.
Confirmation
Our team will quickly deactivate your account and stop all promotional communications.
Financial protection policy
Minimum deposit
The minimum deposit amount for any payment method is ৳100. This lets you enjoy the platform without taking on large financial risk.
Minimum withdrawal
The minimum withdrawal amount is ৳1,000. Under normal circumstances the process is completed within 1 hour.
Payment methods
Make secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
Where to go when you need help?
You are not alone. The crikxs team and several other support options are always here for you.
crikxs Live Chat
Bengali live chat support is available 24 hours a day, 7 days a week. Our team is ready for any question about responsible gaming.
Email Support
If you cannot reach live chat at a given time, write to us in detail by email. We will do our best to reply promptly.
[email protected]
Professional Support
Gaming addiction is a health issue. Seek help from a mental health professional or counsellor if needed. Talk openly with your family.
If you feel gaming is becoming a problem, contact live chat right away. Our team will support you with empathy and without judgment.
Responsible Gaming FAQ
Play responsibly, enjoy yourself
Enjoy the thrill of BPL, cricket, and slots at crikxs — always within your limits.